New Valley Expands Downtown Springfield Branch

Naylor Hired As VP To Oversee The New Office

Keith Griffin

August 5, 2020

Malissa Naylor New Valley Bank

New Valley Bank & Trust, the first new bank in Massachusetts in the past decade, has opened its expanded downtown Springfield branch as of Monday, Aug. 3. Malissa Naylor has joined the bank as vice president, relationship manager to oversee the new office and to continue the bank’s business development efforts.

“Malissa is an experienced banker who brings a high level of community involvement to our team,” said Jeff Sullivan, New Valley’s president. “Malissa is eager to solve problems for customers; she leverages her 15 years of experience in banking to creatively bring answers to the table.”

Naylor will be working with the bank’s commercial banking team to advise and implement cash management solutions to its customers. New Valley’s online banking platform combines many customer-friendly features such as single sign-on for all cash management, remote deposit, wire and ACH functions, an online dashboard to view and transfer from outside financial institutions as well as between New Valley accounts, and full mobile banking functionality.

Naylor is a graduate of Westfield State University and holds a Bachelor of Science degree in business administration. She is a board member of Home City Housing, Inc., an affordable housing development company, and is also involved in numerous community organizations in a volunteer capacity.

New Valley Bank operates from two locations, its new Monarch Place headquarters and the growing full-service retail branch at 1930 Wilbraham Rd. in the Sixteen Acres neighborhood of Springfield. The bank also offers online account opening tool and will soon be launching an online small business application portal to increase convenience for customers.

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