Funds Will Support Emergency Crisis After-Hours Line
August 19, 2020
BankNewport has awarded Newport Mental Health a $10,000 charitable grant to support its after-hours Emergency Crisis Services.
Accessible toll-free, the 24/7 mental health crisis line is staffed by mental health professionals, including licensed therapists and an on-call psychiatrist. Newport Mental Health staff serves as the first point of contact for individuals in crisis, providing confidential phone triage to assess the immediate level of need.
“It is so important, as a community, that we have in place the resources to provide immediate care to those who struggle with mental health issues,” said Sandra J. Pattie, president and CEO of BankNewport. “The after-hours crisis line meets an essential need in Newport County.”
“BankNewport has been an invaluable community partner. BankNewport’s most recent $10,000 award helps us make it easier for anyone to receive the help they need, when they need it,” said Jamie Lehane, Newport Mental Health president and CEO.
Lehane added that the crisis line works in close collaboration with law enforcement, the new BH Link Crisis Program and Newport Mental Health’s After Hours Mobile Crisis Clinician, who assists police on emergency calls that involve individuals with mental health and substance use disorders.
“The [crisis line] also helps to reduce the volume of behavioral health services delivered in the hospital emergency department, the likelihood of psychiatric hospitalization, and sometimes incarceration,” said Lehane. He explained that 76.3% of the callers were diverted from the hospital emergency department and the average cost of one emergency room visit is about $1,300, which can save residents and overburdened hospital staff time and money.
During 2019, the Newport Mental Health Crisis and Emergency Services fielded over 889 calls, providing an alternative for de-escalation and resolution of a crisis event while producing more holistic evaluations, solutions, and referrals.
Photo Caption: BankNewport President & CEO Sandra Pattie (center) and Joseph Arver, BankNewport vice president, financial planning, (left) joined Newport Mental Health President and CEO Jamie Lehane (right) in a socially distant manner to highlight the bank’s $10,000 grant to support the NMH after-hours Emergency Crisis Line.
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